SHIPPING & DISCLAIMER

SHIPPING

All of our packaging is discreet and confidential. Your order will arrive in either a plain shipping box or a plastic shipping bag with a basic, standard shipping label. 

We try to use recycled or reused packing materials whenever possible to offset our carbon footprint, so don't be surprised to find some fun things in your pack!

We strive to process orders as soon as possible, but we do allow 2-5 business days for shipping and handling. In the event that we run into an issue along the way and your order is to be delayed for any significant amount of time, beyond the 5 days allotted, you will be contacted via email with the updated status of your order.

Orders are shipped Monday-Friday by 3pm EST, and Saturday by 12pm EST  using the United States Postal Service. All orders placed Saturday through Sunday will be processed the following week and shipped as soon as possible

You will receive a confirmation email once your order has been processed. A tracking number and link to follow your package will be attached to your email

PLEASE REFER TO YOUR TRACKING # FOR QUESTIONS REGARDING LOCATION OF YOUR PACKAGE

Delivery times and delays are the responsibility of the USPS. Once your package leaves our facility, it is no longer in our control and is now in the care of the United States Postal Service. Any concerns regarding the whereabouts of a shipped package should be directed towards your local USPS at 1*800*275*8777. Any issues with unfulfilled items may be emailed to questions@transtape.life

INTERNATIONAL

​Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of the order and vary from country to country. Contact your local customs office for details. Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. TransTape is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices. 

RETURN POLICY

We will accept returns no longer than 30 days after purchase date only if the product is in its original seal. Please reach out to Questions@TransTape.life with your situation as we like to determine returns on a case by case basis.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

TransTape is provided as is without any guarantees or warranty.

By using this product, you understand and are aware of the risks that are possible.

In association with the product, TransTape makes no warranties of any kind, either express or implied, including but not limited to the warranties of merchant ability, fitness for a particular purpose, of title, or of non infringement of third party rights. Use of the product by a user is at the user's risk.

NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF MERCHANT ABILITY, FITNESS FOR A SPECIFIC PURPOSE, THE PRODUCTS TO WHICH THE INFORMATION MENTIONS MAY BE USED WITHOUT INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS, OR OF ANY OTHER NATURE ARE MADE WITH RESPECT TO INFORMATION OR THE PRODUCT TO WHICH INFORMATION MENTIONS. IN NO CASE SHALL THE INFORMATION BE CONSIDERED A PART OF OUR TERMS AND CONDITIONS OF SALE.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchant ability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall TransTape, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.