Shipping and Packaging
All of our packaging is discreet and confidential. Your order will arrive in either a plain shipping box or a plastic shipping bag with a basic, standard shipping label.
We try to use recycled or reused packing materials whenever possible to offset our carbon footprint, so don't be surprised to find some fun things in your pack!
We strive to process orders as soon as possible, but we do allow 1-3 business days for shipping and handling. In the event that we run into an issue along the way and your order is to be delayed for any significant amount of time, beyond the 3 days allotted, you will be contacted via email with the updated status of your order
Orders are shipped Monday-Friday by 3pm EST, and Saturday by 12pm EST using the United States Postal Service. All orders placed Saturday through Sunday will be processed the following week and shipped as soon as possible
You will receive a confirmation email once your order has been processed. A tracking number and link to follow your package will be attached to your email
Delivery times and delays are the responsibility of the USPS. Once your package leaves our facility, it is no longer in our control and is now in the care of the United States Postal Service. Any concerns regarding the whereabouts of a shipped package should be directed towards your local USPS at 1*800*275*8777 We will not issue refunds on shipping costs due to delays beyond our control. Any issues with unfulfilled items may be emailed to firstname.lastname@example.org
TransTape does ship internationally, though rates are higher and shipping times may take longer. Contact us for a promotional code to offset the price of shipping
If you have any questions concerning your order, the status of delivery or any issues with application feel free to email us at any time at email@example.com